You don't have to have it all figured out before reaching out. Whether you're in the middle of a crisis or just beginning to realize you need help — this is the right time to connect.
Western Washington — King, Snohomish, Skagit & Whatcom Counties
I respond personally
Calls returned within 24 hours; messages within 1–2 business days. For urgent needs, please call directly.
The First Step
Tell me what's happening
Share as much or as little as you're comfortable with — there are no wrong answers.
Every message is read personally by me, never filtered by automation.
I'll follow up to learn more and answer any questions you have.
All conversations are strictly confidential.
Shandell Sosna
Founder & Care Strategist
Reaching out is often the hardest part. When you're ready, I'll listen — no script, no pressure. Just a real conversation about what your family is facing.
After You Reach Out
What happens next
1
I respond personally
No auto-responders. I read your message myself and reach back out within 1–2 business days.
2
A no-pressure conversation
We'll talk through your situation — what's happening, what you need, and whether Family Steward is the right fit.
3
A clear path forward
If I'm a good match, I'll walk you through next steps so we can clarify the right plan for you.